Customer Service

Contact Us

Park Seven
411 Doddridge Street Suite 101 Corpus Christi, TX 78411
Monday: 10-4; after hours by appointment, any day Tuesday: 10-4 Wednesday: 10-4 Thursday: 10-4 Friday: 10-4 Saturday: 10-2 Sunday: closed

Ordering

To place an order just make your selection, fill your shopping cart and check out. Or call us at 361-853-3031 during our normal business hours. Our skilled representatives will be happy to assist you.

Order Confirmation
After placing your order you will be sent an order confirmation via e-mail.

Payment

Sales Tax
There is a 8.25% sales tax on orders shipped to Texas addresses. Tax is charged on shipping charges when the item is shipped to a Texas address. All other states are tax exempt.

Forms of Payment
Visa, Mastercard, Discover and American Express

Privacy

When checking out, the information we ask you, such as your name, address, billing address, credit card information, and email, is required to complete the order.

Please click here to learn more about our privacy policy and terms.

If you have any questions or concerns about our privacy policy, please message us.

Shipping & Delivery

Shipping fee is $35.00. This excludes furniture, rugs, etc.

We ship purchases via UPS. Please allow 6 - 8 business days from the date of confirmation of receipt of your order for delivery of in-stock items. In case the item is out of stock or if there is any other cause of delay we will notify you by e-mail, providing you with an estimated delivery time.

In order to avoid confusion, please note the following:

  • We DO NOT ship on Saturday, Sunday, Monday and orders placed after 3:00 pm on Friday will not be processed and shipped until the following Tuesday.
  • Hawaii, Alaska & International Shipments: We are pleased to ship internationally and the shipping charges are determined on an individual basis. Since shipping costs vary based on location, we request that before placing the order, call 361-853-3031 to receive an estimate shipping cost to confirm you do indeed want to proceed with the order. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the shipping and an e-mail will be sent informing you this along with the actual cost of shipping.
  • Any customs or duty charges are the responsibility of purchaser and/or recipient.

Express Shipping
If you need express shipping, please call 361-853-3031 to request a rush order. At this time, we will give you an estimated price for One Day Express and Two Day Express and ask if you would still like to proceed. The orders must also be placed before 1pm (EST) for next day shipping. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the express shipping and an e-mail will be sent informing you of this transaction along with the actual cost of shipping.

Delivery Surcharges ($)
Because furniture, rugs and other large items are bulky and heavy, our cost to ship them is higher than for other items. Therefore, these large items have a delivery surcharge; we will e-mail you informing you of this extra charge.

Special Services

Personal Shopping
Personal Shoppers are pleased to assist you in making the best choices for your own home and gifts for others.

Gift & Bridal Registry
At Park Seven, we pride ourselves on providing registrants with a unique experience and special individual attention. Please call for a consultation with our Registry Consultant. You are also invited to create your registry online here.

Gift Wrapping
Gift wrapping can be included for free on gift registry purchases.

Merchandise Pricing & Availability

We do not price adjust or price match. 

Returns & Exchanges

We hope you love your selection(s).  However, if you decide to make a return, please adhere to our return policy as stated below:

  • An item(s) may be returned, in its original condition, for store credit only 14 days from the original purchase date.
  • A gift may be exchanged or returned, in its original condition, for store credit only within 14 days of the original purchase date.
  • All special orders, sale orders and personalized items are final sales.
  • When returning items, please keep your receipt should you need to track your package.  Please insure for full value.  The customer remains responsible for both outgoing and incoming shipping charges.  Shipping and handling charges are nonrefundable.

Please direct product returns to:

The Park Seven

411 Doddridge Street

Suite 101

Corpus Christi, TX 78411

 

For other information on returns, please call 361-853-3031.

Damaged Goods Policy

We trust your package has arrived safely. Please check all items for possible shipping damage. If any damage has been found, retain all original packing materials and cartons. Claims must be made within 10 work days to the carrier: UPS: 800-742-5877.

Shipping and carrier have no legal obligation to honor your claim unless you follow these procedures. If items are to be returned to us please repack merchandise exactly as received.

We are willing to assist you in every possible manner in collecting claims for loss or damage, but this willingness on our part does not make us responsible for collections of claims.

Should an item be damaged during shipment because of an error or mishap on the part of the shipping agent, we are not responsible for replacing said item.